Trust & Safety

Your security is our top priority. Learn how we protect every member of our community.

How We Protect Buyers

Shop with confidence knowing you're protected

Verified Vendors Only

Every vendor undergoes a rigorous verification process before they can sell on our platform.

  • Identity verification with government ID
  • Professional credentials and license verification
  • Professional background check
  • Verification badge displayed on profile

Product Review System

All products are reviewed by our admin team before going live on the platform.

  • Content accuracy verification
  • Plagiarism detection
  • Quality and formatting standards
  • Description accuracy check

Secure Payments

Your payment information is protected by industry-leading security standards.

  • PCI-DSS Level 1 certified processors (Stripe, PayPal)
  • 256-bit SSL encryption for all transactions
  • We never store your credit card details
  • Fraud detection and prevention systems

Money-Back Guarantee

If a product doesn't match its description or is defective, we've got you covered.

  • 48-hour refund window for issues
  • Full refund for corrupt or wrong files
  • Fast dispute resolution (5 business days)
  • No-questions-asked for technical issues

How We Protect Vendors

Sell with confidence knowing your work is protected

Payment Protection

Your earnings are secure. We hold payments for 7 days to prevent fraud, then release them to you.

  • Protected from fraudulent chargebacks
  • Guaranteed payouts for legitimate sales
  • Platform absorbs payment processor fees

Copyright Protection

We protect your intellectual property and take copyright infringement seriously.

  • DMCA takedown process for stolen content
  • Watermarking and tracking for downloads
  • Legal support for copyright disputes

Buyer Verification

All buyers must create verified accounts before making purchases.

  • Email verification required
  • Payment method validation
  • Suspicious activity monitoring

Chargeback Protection

We investigate all chargebacks and protect vendors from fraudulent claims.

  • Platform absorbs fraudulent chargebacks
  • Evidence collection and submission
  • Vendor notification and input process

Content Moderation

Maintaining quality and safety standards

What We Review

Content Accuracy

Verified against current academic standards and guidelines

Originality

Plagiarism detection and copyright verification

File Quality

Readable format, proper organization, no malware

Description Match

Product matches its description and preview

Prohibited Content

Plagiarized Material

Copied from textbooks, journals, or other sources

Malware/Viruses

Files containing harmful code or scripts

Misleading Content

False descriptions or inaccurate information

Offensive Material

Discriminatory, hateful, or inappropriate content

Security Measures

Enterprise-grade security for your peace of mind

SSL Encryption

256-bit encryption for all data transmission

Data Protection

Encrypted databases and secure backups

Regular Audits

Quarterly security assessments and penetration testing

24/7 Monitoring

Real-time threat detection and response

Report Issues Immediately

If you encounter suspicious activity, inappropriate content, or security concerns, please report it immediately. We investigate all reports within 24 hours.

Trusted By Industry Leaders

Stripe
PayPal
AWS
Vercel

We partner with industry-leading companies to ensure the highest standards of security and reliability.

Questions About Safety?

Our team is here to help. Contact us anytime with security concerns or questions.

Contact Security Team